Effective Date: 14th April 2026
Website: www.responsetherapies.co.uk
Business Name: Response Therapies Limited
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
By using this website, you agree to the collection and use of information in accordance with this policy.
We may collect and process the following personal data:
Name
Email address
Telephone number
Postal address (if provided)
Any information you submit via contact forms, bookings, or enquiries
We only collect data that is necessary to provide our services and respond to your enquiries.
Your information may be used to:
Respond to enquiries or bookings
Provide therapy services
Send relevant information about your sessions
Improve our website and services
Comply with legal obligations
We will never sell or rent your personal data to third parties.
We process your data based on:
Consent – when you contact us or opt in
Contract – when providing services
Legal obligation – where required by law
Legitimate interests – to improve services and communication
We may share your data with trusted third parties only where necessary, such as:
Website hosting providers
Booking systems
Email service providers
All third parties are required to respect your data and keep it secure.
We only keep your personal data for as long as necessary:
Enquiries: up to 12 months
Client records: in line with professional and insurance requirements
You can request deletion of your data at any time (see Section 9).
Our website uses cookies to improve your experience.
Cookies may collect:
Website usage data
Preferences and settings
You can accept or decline cookies via your browser settings. Please note that disabling cookies may affect website functionality.
We take appropriate steps to protect your personal data using secure systems and processes. However, no online transmission is ever completely secure, and we cannot guarantee absolute security.
You have the right to:
Access your personal data
Request correction of inaccurate data
Request the deletion of your data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
Our website may contain links to other websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
Our services are not intended for children under 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or your data, please contact:
Your Name Rosie Durham – Response Therapies Limited
Email: rdurham@live.co.uk
Phone: +44 07920575182